Ask your questions here – (They will appear shortly)

To avoid spam and other problems, your comment won’t appear until it’s been approved.  Don’t worry if you don’t see it right away.

To add a question, go to the bottom of the page, fill in the comment and click Post Comment.  

Please look at the DIY Troubleshooting section before posting; answers to most questions can be found there. 

You can also reply to other people’s questions if you like. (Thanks for helping)

Please try to include the following with your question, list:
1) the date code (located under the battery),
2) the model number shown on the face of the controller (usually below and to the left of the dial, e.g., RD-600 or RD-600-R).
3) Color (mostly Gray or Blue) based on the example rainDials shown at the top of the page.

1,207 thoughts on “Ask your questions here – (They will appear shortly)

  1. I have a brand new RD600R. My installer said that there is an out of the box failure. There is no 24 VDC on the MV/Pump contact…which is where he is connecting a pump start relay switch wire. Are out of the box failures common on new units?

    • Hi Patrick,

      We had some emails going to figure it out. For the readers wondering about this RD600 issue, here’s the result: The timer has a feature that turns on the pmp/mv circuit when a station is on. This feature can be turned on/off per station. The feature was simply turned off. Once turned on (see the manual), everything worked normally.

      Thanks for the generous donation Patrick, I appreciate it.

  2. I have reset my RD1200 both ways still no power. The valves turn on manually. It is only @3 years old. Any suggestions?

    RD1200 ext-r blue

    • Hi Terry,

      When you turn them on manually, do you mean manually at the valve itself, or using the manual function on the timer (Pressing the Manual On button after adding some minutes)?


    • I sent you a separate email with some additional questions and info; if you didn’t get it, post back here and let me know. You might want to review the DIY Troubleshooting page for the programming tips and information. Stations have nunbers and schedules have letters.


  3. My rd600-ext-r has one set of valves cooing like a dove and they continuously leak water if I turn the cap it leaks into the valve box but the cooing stops. What do I need repaired?

    • I sent you a separate email with some additional questions and info; if you didn’t get it, post back here and let me know.

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