Reviews/Testamonials

Just a few of the many comments from our customers about our Irritrol Rain Dial service:

_________________________________________________

Hi Brian,

I just wanted to thank your business for providing a solution to irritrol problems. I dislike throwing things away as much I hate wasting money.

After receiving my unit back it performs flawlessly and my yard is greening back up again.
Best,
Sean
_________________________________________________

Brian,

Thanks for the quick repair!  Now I can actually program the controller.  Plus, it also cost only 20% of the estimate given by the local landscaper!

If I ever here of anyone with issues like this, I’ll be sending them your way.
Chris

_________________________________________________

Hi Brian,

I just want to let you know I really appreciate the work you did on my timer. It has been working perfectly and the plants are looking much better because of it. Thanks!

Thanks,

Chantel

_________________________________________________

Brian, I sent both controller and backboard to you on monday. Like I said, the local dealer said the controller was fine per his test. He had a 9 volt battery hooked up to it and showed me it working, however I would like you to look at both pieces and do what you think is  best.  Thanks. I am an outside account manager for a concrete accessory company and we are all about customerservice but you are raising the bar my friend. It’s so refreshing to have someone trust in their potential customers.

Alan
_________________________________________________
Brian
Thanks for your help. I got it reinstalled and everything is working great now.
Andy
_________________________________________________
Okay, thanks. I just made the payment through paypal.
Thanks for fixing it, and for all the ‘handholding’ along the way. This was a pretty straightforward repair job (from my side) and you seem like a good guy to do business with. Good luck to you.
Dan
_________________________________________________
Hi Brian,
Wow, thanks for such quick turnaround!  Sounds good, I look forward to receiving it and getting it back up and working.  … I will let you know how it works out!  Thanks, Spencer
_________________________________________________

The timer is back in, tested (no chatter), and set to run. 

 
Thanks Brian!
Paul
_________________________________________________

Thank you, Brian. You have gone above and beyond the call of duty!  If any of my other electronic stuff falters I will contact you to see whether or not it can be repaired.

Jim F.
Sent from my iPad
_________________________________________________
Thanks Brian,
I would prefer my original back in case I do anything differently in the future and like you said it is better to get your original back.
Thank you so much.
Gary B.
_________________________________________________

Hi Brian,

Thanks for the quick response!  However, I’ve got it back up and running for now.  So, I don’t need your assistance at this time but may need it in the future.  Thaks again for your assistance.

Regards,
Curt

_________________________________________________

We got it. And, it works great. Thank you. Just so you know your Website still states “pre-paid return postage”, which is not a big deal if the barcode is obtained. Something for the future, I guess, and we learned a lot in the process too. Thanks again.

 Jill
Sent from my iPad
_________________________________________________

Hi Brian,

Thank you so much for your prompt reply.  Following your instructions worked like a charm.  My gardener almost convinced me that I needed a new machine, you saved me a bundle!  Thank you again for all your help.

Sincerely,
Gabi

_________________________________________________

RainDial Doctor,

Thank you so much!!!! I was just cycling through the times so the OFF did not come up. You have to pause on midnight then it appears. The video was helpful too.
Really appreciate your quick response, Marlyne
_________________________________________________

Hi Brian,

I received the controller this afternoon, hooked it up and all seems well.
Thanks for the quick service.
Thank you,
Glenn F

4 thoughts on “Reviews/Testamonials

  1. Thanks for the great work Brian.
    This was so easy and affordable, and now my timer works great. I thought that I was going to have to buy a new one and pay to have someone install it until I stumbled onto your website. Your video instructions and the little bit of communicating with you about the issues I was having was all it took. I’m not that handy, and this was really so easy! Thanks!

  2. my dial broke Rain Dial. Over the last couple of years it has only worked in one direction which would be counter clock – wise and with that when you turned it the dial would never land on the station or date or time that you were setting. Is this something you think you can fix. I think it is a 600 or 900 they look the same on line and I’m at my office so I can look later if you need to know for sure.

    • Hi, thanks for the question. I’ve been told you can contact Irritrol directly and they may send a dial replacement for free. Try that first; if they can’t help, let me know, I can probably take one out of another controller for you.

      Regards,
      Brian

  3. I cannot say enough nice things about Brian and his services. He always got back to me in a very timely manner in e-mail or on phone with any question I had, and he did the repairs on my controller in one day and had it mailed right back to me. If you really want to deal with an honest and upfront person I cannot recommend anyone better than Brian.

Leave a Reply

Your email address will not be published. Required fields are marked *