Just a few of the many comments from our customers about our Irritrol Rain Dial service:
I just wanted to thank your business for providing a solution to irritrol problems. I dislike throwing things away as much I hate wasting money.
Thanks for the quick repair! Now I can actually program the controller. Plus, it also cost only 20% of the estimate given by the local landscaper!
I just want to let you know I really appreciate the work you did on my timer. It has been working perfectly and the plants are looking much better because of it. Thanks!
Brian, I sent both controller and backboard to you on monday. Like I said, the local dealer said the controller was fine per his test. He had a 9 volt battery hooked up to it and showed me it working, however I would like you to look at both pieces and do what you think is best. Thanks. I am an outside account manager for a concrete accessory company and we are all about customerservice but you are raising the bar my friend. It’s so refreshing to have someone trust in their potential customers.
The timer is back in, tested (no chatter), and set to run.
Thank you, Brian. You have gone above and beyond the call of duty! If any of my other electronic stuff falters I will contact you to see whether or not it can be repaired.
Sent from my iPad
I would prefer my original back in case I do anything differently in the future and like you said it is better to get your original back.
Thank you so much.
Thanks for the quick response! However, I’ve got it back up and running for now. So, I don’t need your assistance at this time but may need it in the future. Thaks again for your assistance.
We got it. And, it works great. Thank you. Just so you know your Website still states “pre-paid return postage”, which is not a big deal if the barcode is obtained. Something for the future, I guess, and we learned a lot in the process too. Thanks again.
Thank you so much for your prompt reply. Following your instructions worked like a charm. My gardener almost convinced me that I needed a new machine, you saved me a bundle! Thank you again for all your help.