Everything you need to know about Troubleshooting, Programming, Repair and Buying RD series irrigation controllers.
Irritrol RD600 RainDial Series Repair – Rain Dial Sprinkler Timer Repair – “The Doctor is in.” – Proud to serve our customers since 2010
We repair and sell Rain Dial sprinkler timers/controllers: Irritrol Rain Dial Series RD-600, RD-900, RD-1200, and we’re the first and only site offering repair of the -R models (RD-600-R, RD-900-R, RD-1200-R). We prefer to give you your original equipment back instead of doing an exchange, but we offer several options.
Click on one of the image options below.
Want your Rain Dial Repaired?
- Normally it takes ~15 seconds to remove the controller (the part with the dial and battery)
- Mail it to or drop it off at our location in North Phoenix/Glendale (click for directions). (Please use the contact us page to describe the model and problem before sending it. In some cases, we may need the back connector board too.)
- Include your phone number or email address, we’ll pay return postage
- We’ll repair it same or next day and contact you.
- Pay after we fix it with paypal on this site, credit, (or personal check if sent with with unit)
- Cost ranges from 30 for simple repairs to $45 for typical RD-600.
- We’ll send it back and pay the return shipping (usually within a day or two)
That’s all there is to it.
- Some models require sending the back connector board as well as the timer; contact us for more details.
Note: We replace internal electronic components only, so as long as the controller is in reasonable condition and has an undamaged LCD display, it should be repairable.
Common problems we solve:
- Buzzing, chattering, or non-working valves
- Erratic or flashing displays
- It turns off immediately after you turn it on.
- Intermittent watering behavior
- Shorter than expected battery life
What we do – The Repair Process?
- Many of units are mailed to or dropped off at our location in North Phoenix/Glendale and picked up the next day
- Repair time is typically 1-2 days, same day with prior arrangements.
- The replacement parts have better ratings than in the original
- The work and parts replaced are guaranteed for 12 months+
- You’ll only pay if we can fix it.
- We have years of experience in the electronics and computer industry.
- In some cases, the backboard is needed for repair depending on the symptoms, contact us for more information.
What we do not do:
- We are not a landscaping or sprinkler/sprinkler system installation company; we only do electronic repair
- We don’t replace or fully refurbish units — we repair circuitry in your existing timer and return it.
- We can not repair or replace the LCD screens or replace labels or dials.
- We are not affiliated in any way with the Irritrol Rain Dial company.
- The Rain Dial timers are great, they’re easy to program and use and the screen is big enough to see easily.
- Removing the controller for repair and re-installing afterwards only takes a few minutes and can be done by anyone at any skill level.
- Older rain dial timers will likely have the same failing parts found in the one your’re replacing.
- Filling the landfills with timers that could be repaired just doesn’t make sense.
Helpful Troubleshooting Tips and instructions:
We’re firm believers in do-it-yourself – and we don’t want you to send us something to repair when it’s not broken. See the troubleshooting tab for lots of do it yourself diagnostics and troubleshooting.
- Removal instructions – In most cases, only 15 seconds to remove and re-install
- How to Determine if the transformer or timer is really bad
- Fuse information
- User guides and manuals: http://raindialdoctor.com/irritrol-raindial-user-manuals/
- How to Reset the controller
- Older models – remove the battery and ribbon cable or turn off power and wait 10minutes.
- New models, see the Q&A section
If you need manuals for the various types, you can find them by clicking the on the User Manual Tab.