Repair – RD900 or RD900-R

Select this option to have your existing Rain Dial controller repaired. Simply mail it to us, or drop it off.  We'll repair it and send it back. Details are below. (Continental US Only).

Secure payments are made using PayPal which also accepts all major credit cards; and your contact information is kept private. If you send a check with the unit, make it out to "Brian Keller."

  1. Repair time: Typically 2 days.
  2. What's needed for repair:
    1. The controller unit without the battery - just 30 seconds to remove, see this link for details
    2. Back-connector board (not the case with the transformer, just the board).   Sometimes this isn't necessary - but we always recommend sending it. If you're not comfortable removing it, let me know.  With a few more questions we can determine how critical it is to send. If you have a "mostly blue label" controller, or models with -R at the end, it is required.  
      • Just loosen the screws holding the wires, slide them out, then remove 4 "Philips" screws that hold it  into the case.
      • Do not send the entire case (it's too much work), just the yellow or white connector board with all the screw terminals.

Address for mailing/drop-off:
Brian Keller
5435 W. Greenbriar Dr.
Glendale, AZ, 85308

Drop Off Instructions:
Drop off any time, day or night, put it in the brown storage box located behind the post near the front door; include your name and phone number.

I'll contact you when it's repaired and will provide provide payment instructions.

Price: $55.00

Shipping: $0.00

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2 thoughts on “Repair – RD900 or RD900-R

  1. Hi Greg, the email address you provided always bounces back (even now) so I have no way of contacting you. I got the check a couple days after I mailed the repaired timer back to you so I included payment instructions with it. Thanks for the Paypal payment. I will shred the check so you do not need to cancel it. Your welcome for the quick service, thank you for your business 🙂
    Brian

  2. Brian, I received the part, and I’m sorry you did not get the check #310 dated 6/23 that was sent separately.

    I’m logging into PayPal now to send your payment.

    Thanks for the quick service!

    peace,
    greg

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